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What forms of payment do you accept? TOP
We accept PayPal and credit cards (Visa, MasterCard, American Express, Discover Card).
If you don't have a PayPal account, you can pay by credit cards by clicking 'Continue' on the PayPal website.
What are your shipping costs? TOP
Hong Kong:
For the first item, it costs USD $2.00, $USD$0.2 for each item afterwards.
International:
For the first item, it costs USD $3.00, USD $0.3 for each item afterwards.
What are your shipping policies ? TOP
Items will be shipped with registered airmail from Hong Kong. A tracking number will be provided.
Items will be shipped within 3 working days in Hong Kong after payment is received. Hong Kong Post will be used. We will contact you with the tracking number after your purchase is posted.
It
usually takes about 2 - 4 weeks for shipping to the USA, depending on
how long it stays at the custom. In case an express shipping is needed,
please let us know and we will advise you the shipping fee.
We reuse packing materials as much as possible to save our planet.
Buyer is responsible for all customs fees incurred. What are your return policies ? TOP
We hope you are happy with your purchase. However, if you are happy with it for any reason, you may return the item within 14 days of delivery. We will refund after we have got the item. Buyers will be responsible to the return shipping cost and the returned item must be in the condition in which it was received.
We are not responsible to undelivery of the return shipping, hence buyers are recommended to ship the items in registered mail.
In case any return or refund is necessary, please contact us through the contact page or email to dorothywyn@gmail.com.
Do you take custom orders ? TOP
We love custom orders. If there are any thing you like which were sold,
or you want to have the item listed on different size or fabric. Please
let us know.
You can also have fabric covered buttons with any
fabric you see in this shop.
You may contact us at the Contact page or send email to dorothywyn@gmail.com.
How do I care my bags or buttons ? TOP
All bags and buttons can be washed in cold water with hands.
Will the bags shrink after being washed in cold water ? TOP
No. All fabric being used have been pre-washed so that the bags will not shrink after being washed in cold water.
How do I contact you ? TOP
You may contact us at the Contact page or send us email to dorothywyn@gmail.com.
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